Frequently Asked Questions

Q1: What's the difference between Reverse Osmosis and Alkaline Water?
Reverse Osmosis water is filtered water. It reduces the levels of dissolved salts, minerals, and suspended particles, while improving the taste, odor and clarity of the water. Alkaline water is mineralized water. It's rich in alkalizing compounds, including calcium, magnesium and potassium. 
Q2: Is it healthy to drink Alkaline Water everyday? 
Yes! Alkaline water has a higher pH level than regular drinking water. Because of this, alkaline water can neutralize the acid in your body. Alkaline water is safe to drink for all ages. 
Q3: What is the pH of Reverse Osmosis? Alkaline Water? 

Reverse Osmosis water is nearly pure water with a PH of 7. Alkaline water has a pH of 9-10.

Q4: How often do I have to change my filters?
We recommend checking the condition of your filters every year. Our filters typically last 1-2 years.
Q5: How long can I leave the water in my bottle?
For optimal taste, we recommend drinking our water within a month. Our water can last for one year in a bottle as long as there is no contact with direct sunlight. 
Q6: Where do you get your water?
Our source of water comes from the City of Toronto. Our water goes through a series of filters and processes that thoroughly purify and mineralize the water.
Q7: What is removed from the water?

Chlorine, flouride, bleach, herbicides, chloramine, chloroform, diesel fuel, odours, PCBs pesticides, phenols and THM’s. Benzene, gasoline, acetone, alcohol, antifreeze, chlorobenzene, cresol, defoliants, dyes, solvents and turpentine. Asbestos, barium, cadmium, copper (II), lead, mercury, silver, aluminum, and selenium (IV). Sodium sulfate, sulfate, manganese, sodium, nitrate, sodium chloride and arsenic.  

Q8: Is it possible to install a water filtration system without drilling a hole on my countertop?
Yes it is possible! We offer two other alternatives.
1) Install a hot and cold point of use water cooler that connects to your water filtration system
2) Install a wall bracket designed to hold faucets underneath your sink. 
Q9: Does Reverse Osmosis waste a lot of water?
Our Reverse Osmosis Water Filtration Systems have a 1:1 ratio. This means one cup of good water equals one cup of water that goes to the drain. As raw water passes across the surface area of the membrane, the pure water slowly squeezes through the layers of the semi-permeable membrane. The pure water is then collected in the storage tank. The contaminants left behind flow out through the drain line.

We offer various types of water-saving alternatives to help reduce drain water. Please contact us to inquire more information. 
Q10: Which water is the best to drink for me?
We recommend drinking either Reverse Osmosis or Alkaline Water for the long-term. Since Distilled water doesn't contain its own minerals, it has a tendency to pull them from whatever it touches to maintain a balance. So when you drink distilled water, it may pull small amounts of minerals from your body, including from your teeth.

Alkaline water has many health benefits such as weight loss, cancer resistance, colon-cleansing properties, immune system support, hydration, reduction of acidity in stomach contents, better bone strength and skin health.

Reverse Osmosis water removes lead from water and frees people from many diseases such as high blood pressure, nerve damage and low fertility. Drinking reverse osmosis water can also eliminate risks of brain damage and anemic conditions, especially in children. Parasites are another threat to clean and safer water.

All our waters are safe to drink. The best type of water for you is the one that caters to your needs and preferences. 

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